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Culture, Values and Behaviours

As a growing organization, we believe our values and cultural behaviours are critical drivers to our success.

Our team is driven and encouraged to seek opportunities that add value to our customers. We work together to conduct our business safely, honestly, and with integrity and trust. Our values and cultural behaviours are defined and used to establish a standard of performance. Our way of working is rooted on the premise that it is our people and their actions who ultimately deliver the outcomes of our business. 

 

We have fostered a culture that meets business needs while addressing the needs of our employees and the communities where we operate. 

 

Our Values

HEALTH, SAFETY & ENVIRONMENT

Caring for our people and our planet

INTEGRITY & TRUST

Doing the right thing for the right reasons

RESPONSIBILITY & ACCOUNTABILITY

Delivering on our commitments to customers, stakeholders and ourselves

TEAMWORK

Embracing diversity and working together

BUSINESS SPIRIT 

Encouraging drive and passion to add value for our customers

 

OUR CULTURAL BEHAVIOURS 

CHARACTER & COMMITMENT

We follow through on our commitments  

LISTEN, LEARN & SHARE  

Actively share your knowledge with your team

QUESTIONING ATTITUDE

Guard against complacency, challenge status quo

DILIGENCE

Follow approved processes and procedures 

ENGAGE & CARE

Work together to achieve our goals
 

 

Want to know more about Keyera’s culture and values? Watch the video below, and hear from some of our people. 

  

 

TEAMWORK - Embracing diversity and working together

At Keyera, a respectful work environment is both an expectation and a priority. We are committed to conducting ourselves with integrity and honesty, accepting accountability, treating all people fairly, and recognizing the benefit of diversity.

We respect inclusion and diversity because we understand that it is our differences in thoughts, perspectives, learnings, and experiences that enable us to think broadly and creatively.  Keyera is committed to building and sustaining an inclusive and diverse workforce reflecting our Cultural Behaviours. 

Keyera is an equal-opportunity employer.  As such, we do not tolerate discrimination, including discrimination on the basis of race, religious beliefs, gender, gender identity, gender expression, physical disability, mental disability, age, ancestry, place of origin, marital status, source of income, family status or sexual orientation. As part of this commitment, Keyera has a company-wide Workplace Discrimination, Harassment and Violence Policy.


Keyera is committed to addressing and resolving grievances and allegations of discrimination or harassment in a prompt, confidential and respectful manner. Employees are encouraged to report any incidents to their supervisor or Human Resources.  We also offer a confidential, anonymous reporting hotline, 1-855-424-CARE (2273) which is available 24 hours a day, seven days a week.


To us, a respectful workplace also means being an employer of choice and ensuring we provide our employees with well-rounded compensation  (including commitment to fair living wage for all employees), as well as offering learning and development opportunities to help our team grow and develop. 
 

FREEDOM OF ASSOCIATION

Keyera respects our employees’ right to freedom of association and their right to join or form labour unions. Across our operations, Keyera has collective agreements with four unions, representing approximately 12 percent of our workforce. We are committed to constructive dialogue with freely chosen union representatives. To date, Keyera has never experienced a labour-related work stoppage at any of our facilities.